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Major Stone

Returns & Refunds

We stand behind every drop of Major Stone. If you are not completely satisfied, we will make it right.

30 Days Satisfaction guarantee
No Questions Hassle-free returns
1–2 Days Request review time
Free Replacements for damaged orders
Overview

Our 30-day satisfaction guarantee.

At Major Stone, quality is not a promise — it is our standard. Every drop of Major Stone honey supplement is crafted with premium natural ingredients, independently lab tested, and delivered with care. We are so confident in what we make that we back every purchase with a full 30-day satisfaction guarantee.

If for any reason you are not completely satisfied with your purchase, you have 30 days from the date of delivery to request a return or refund. No lengthy explanations required — your satisfaction is all that matters.

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The Simple Version

Not happy within 30 days? Contact us. We will sort it out — a refund, a replacement, or whatever makes it right for you. That is our commitment.

The Full Policy

Everything, in plain words.

01

Order Cancellations

Changed your mind before your order ships? You can cancel for a full refund — but only before the order is processed and shipping labels are created.

  • Contact us as soon as possible with your order number.
  • Once the order is processed and shipping labels are created, it can no longer be cancelled — but the 30-day return guarantee below still applies.
02

Eligibility for Returns

To be eligible for a return or refund, the following conditions apply:

  • Your request must be made within 30 days of the delivery date.
  • The product must have been purchased directly from our website.
  • The box must be unopened and in its original sealed condition.
  • You must provide proof of purchase — your order number or confirmation email is sufficient.
03

Non-Returnable Items

Because our products are consumable wellness supplements, certain return limitations apply for health and safety reasons. The following items are not eligible for return:

  • Products returned more than 30 days after delivery.
  • Any opened or partially consumed product, unless it arrived damaged or defective.
  • Products that have been tampered with or stored improperly.
  • Items purchased from third-party retailers — please contact the retailer directly.
  • Gift cards and promotional credits.
If your product arrived damaged, defective, or incorrect, these restrictions do not apply — we will always make it right at no cost to you.
04

Refund Processing

Once your return request is received and reviewed, we will notify you by email within 1–2 business days. If approved, your refund will be issued to your original payment method. Please allow the following timeframes:

  • Credit and debit cards: 3–7 business days to appear on your statement.
  • PayPal and digital wallets: 1–3 business days.
Original shipping charges are non-refundable. Orders placed with bundle deals or promotional pricing are excluded from full refunds — contact us and we will work out a fair resolution for your order.
05

Late or Missing Refunds

If you have been approved for a refund but have not seen it yet, we recommend the following steps before reaching out:

  • Check your bank or credit card account — processing times vary by institution.
  • Contact your card issuer or bank directly, as refunds can take a few days to post.
  • Check your spam or junk folder for any refund confirmation email from us.
Still nothing after 7 business days? Email us at info@royalboosthoney.com and we will investigate and resolve it promptly.
06

Exchanges, Replacements & Lost Orders

If your order arrived damaged, defective, or with the wrong product, we will send you a replacement at absolutely no additional cost. Simply contact us within 30 days with a brief description and, where possible, a photo of the issue. If your order was lost in transit, contact us — we handle lost packages case by case and will either reship your order or issue a refund, whichever you prefer.

Gifted orders: if a Major Stone product was purchased as a gift and shipped directly to you, you are entitled to the same 30-day guarantee. You will receive store credit for the value of the return, and the original purchaser will not be notified.
07

How to Initiate a Return

Starting a return takes just a few steps:

  • Email us at info@royalboosthoney.com with your order number and reason for return.
  • Our team will respond within 1 business day with return instructions and a return address.
  • Pack the product securely and ship it using a trackable method.
  • Once received and inspected, your refund or replacement will be processed within 2 business days.
Return shipping costs are the responsibility of the customer unless the product arrived damaged, defective, or incorrect — in which case we cover the return shipping in full.
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Questions About Your Return?

If you have questions about a return, refund, or replacement, get in touch through our website and our team will be glad to help.

Contact Us

Last Updated: September 2026