01
Information We Collect
When you visit our website, create an account, place an order, join our affiliate program or contact us, we may collect:
- Contact details β name, email address and phone number.
- Order details β billing and shipping addresses, order history and messages to our team.
- Payment information β processed securely by trusted third-party providers. We never store full card numbers on our servers.
- Device & browsing data β IP address, browser type, device identifiers, pages visited and cookies.
- Affiliate data β application details, referral link activity, referred orders, commission records and payout information.
- Wholesale data β business name, contact details and order history for wholesale partners.
02
How We Use Your Information
We use the information we collect to run our store and serve you better:
- Process, ship and deliver your orders, and send order updates.
- Provide customer support and resolve any issues.
- Operate the affiliate program β track referrals, calculate commissions and process payouts.
- Send marketing messages β only if you have opted in. You can unsubscribe at any time.
- Improve our website, products and services, and detect and prevent fraud.
03
Sharing Your Information
We only share what is necessary to operate our business, with trusted third parties such as:
- Payment processors β to securely handle transactions.
- Shipping carriers β to deliver your orders.
- Hosting, analytics and email providers β to run and measure our website.
- Legal authorities β when required by law or to protect our rights.
04
Cookies & Tracking
We use cookies and similar technologies to keep the site working and understand how it is used:
- Essential cookies β required for the cart, checkout and account sign-in.
- Analytics cookies β help us understand traffic and improve the experience.
- Affiliate cookies β when you arrive through an affiliate link, a referral cookie remembers it for 30 days so the affiliate earns their commission.
05
Affiliate Program Data
If you join our affiliate program, we collect and store your application details, referral link clicks, referred orders, commission records and payout information. This data is used to operate the program, calculate your 15% commission and process payouts once the $99 minimum is reached. Applications are reviewed manually and payouts are issued manually by our team. Affiliate tracking uses the 30-day cookie described above.
06
How Long We Retain Your Data
We keep your information only for as long as necessary to fulfill the purposes described in this policy β for example, to complete your orders, operate your account or meet legal, tax and accounting obligations. When data is no longer needed, it is securely deleted or anonymized.
07
Your Rights & Choices
You are in control of your personal information:
- Access & correction β request a copy of the data we hold about you, or ask us to fix inaccuracies.
- Deletion β ask us to delete your personal data, subject to legal retention requirements.
- Marketing opt-out β unsubscribe from marketing emails at any time via the link in every message.
- Cookie choices β manage or disable cookies through your browser settings.
08
Data Security
We take reasonable technical and organizational steps to protect your personal data from unauthorized access, loss or disclosure β including encrypted checkout and restricted access to customer records. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
09
Children's Privacy
Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.
10
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Any updates will be posted on this page with a revised date. Continued use of the website after changes take effect means you accept the updated policy.